Get Help
Brackley Foodbank provides food parcels each week to those who need our help. Our services are available to any family or individual in Brackley or the surrounding villages (NN13 .... postcodes).
Here are the 3 simple steps to getting help:
1. Contact us
Call us on 07842 514216
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If we are unable to answer your call please leave a message with your name and phone number and we will return your call as soon as possible.
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2. Tell us what you need
We provide one food parcel per person, so let us know how many people are in your house. We have separate adult (age 13+) and children’s food parcels.
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3. We will confirm your appointment to collect
Collections are by appointment between 10am and 12 noon each Saturday. Once you have made contact with us, we will confirm your appointment slot for the next available Saturday.
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More information about getting help
Do I need a referral to receive a food parcel?
A foodbank voucher is NOT necessary the first time you contact us for a food parcel. After the first contact, a foodbank voucher is required, which will enable three further collections. This voucher should be filled in by a sponsor such as a GP, school or social worker. This is something we can help you with and you can decide whether you need to collect fortnightly, monthly or at other intervals.
Will a food parcel cater for my whole family?
We provide one food parcel per person, so you can let us know how many people are in your house when you get in touch with us. We have separate adult (age 13+) and children’s food parcels. Typical contents can be seen in the pictures below.
What's in a typical food parcel?
Please see the two photos below for a typical adult and child food parcel. Parcels contain non-perishable, tinned and dried foods that have been donated by the local community. We often have additional products (toiletries, sanitary products, pet foods etc...), a limited number of which you can add to your bags (subject to availability) when you collect.
How and when will I receive the food parcel?
Collections are each Saturday morning between 10am and 12 noon. Once you have contacted us, we will give you an appointment date and time for your first, and any subsequent collections.
Collections are from our Warehouse: - Unit 6, Buckingham Court, Brackley NN13 7EU
Do you support children on free school meals?
In school holidays we can provide children’s food parcels to any who receive free school meals. Your child’s school can fill out a voucher for your children and send it to us. If support for the whole family is needed, please complete the form below and submit it directly.
I have a dietary requirement, are you still able to provide a parcel for me?
When requesting your parcel, please make us aware of any dietary requirements. We do our best to respond to specific requests .
How do you keep my details confidential?
Please see our Privacy Policy here.
Where else can I get help?
The NHS Healthy Start scheme is available to some families who get Universal credit and/or Child Tax Credit. You can get help to buy food and milk.
You can apply online if you get Universal credit and:
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you’re at least 10 weeks pregnant or have at least one child under 4 years old
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your family’s monthly ‘take-home pay' for this period’ is at or below a specific level from employment
If you get Child Tax Credit, you can apply online if:
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you have at least one child under 4 years old
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your family’s annual income is at or below a specific level
Click here for more information on how to apply.
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Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential.
They offer support to clients from starting a new Universal Credit claim through to the first full payment. The service includes an individual needs assessment to help identify the type of support that’s right for each client. Trained advisers can check eligibility for payments, support with completion of the application and prepare for the first Job Centre appointment.
Citizens Advice are able to access an interpreter service for those for whom English is not their first language.
Please click on the link below to access the service:
https://citizensadviceleicestershire.org/get-advice/helptoclaim/
Example adult parcel
Example child parcel
